{{infoAlert.description}} More Info

{{highAlert.description}} More Info

Cargo (7) Cargo (7)

Special Cargo Bookings

Live Animal

Exports

It is the duty of the shipper to ensure they comply with the requirements of departing and destination country.

All cats, dogs and other pets must be accompanied by an official Health Certificate provided by the Vanuatu Biosecurity and the Import Permit by the importing country, not more than 48 hours prior to the time of departure.

Export of Live Animals requirements;

  1. Health Certificate
  2. Import Permit (if applicable to destination country)
  3. Vaccination Record

Further information available from the Vanuatu Biosecurity [email protected]; and the Vet Clinic [email protected];

Imports

All breed of cats, and certain breeds of dogs are permitted into Vanuatu. Please contact the Vanuatu Biosecurity at [email protected]

The following breeds of dog are NOT PERMITTED for importation into Vanuatu:

  • Pit bull terrier or American pit bull
  • Japanese Tosa
  • Fila Brasileiro
  • Dogo Argentino
  • Presa Canario

Import of Live Animals requirements;

  1. Health Certificate
  2. Import Permit (if applicable to destination)
  3. Vaccination Record

Note: Live Animals MUST NOT be imported as baggage. Live Animals are not permitted for carriage in the passenger cabin, this includes service dogs. All Live Animals must travel as Cargo only.

 

Dangerous Goods

Dangerous goods including chemicals, compressed gases, flammable liquids and poisons can be carried under special conditions of acceptance, packaging and labeling to comply with International Air Transport Association (IATA) regulations. Upon request the cargo agent will request a Material Safety Data Sheet (MSDS) for the Dangerous Goods items.

 

Perishable Goods

All perishables cargo uplift must comply with local and other applicable authorities requirements in accordance with the current IATA Perishable Cargo Regulations (PCR). The requirement to comply with applicable authorities (Customs / Quarantine) may generally completed before arrival and / or departure of the shipment.

 

Valuable and Vulnerable

Valuable cargo requires special handling, so certain restrictions may apply. Precious shipments need special attention to ensure safe and secured transport. They are handled under specific security measures from acceptance to delivery in accordance with local regulations and conditions both at origin and destination.

 

Human Remains

We are serious about the care and sensitivity of transporting departed loved ones to their final resting place. Human remains shipment must be accompanied by the following official documents:

  1. Airway Bill;
  2. Death Certificate;
  3. Registration of Death;
  4. Hospital or Doctor’s Medical Report;
  5. Warrant to bury;
  6. Certificate of laying of corpse into coffin;
  7. Sealing Certificate from hospitals, Funeral home;
  8. Embalming Certificate;
  9. Certify transport of Human Remains;
  10. Declaration as to Casket Containing Human Remains
  11. Copy of passport of deceased person;
  12. In cases where a copy of the passport is unavailable, the human remains must be accompanied by a “laissez-passer for human remains” which has been reproduced below, issued by the appropriate public health authority of the State of origin;

 

Weight Restrictions

For exports and imports into these following ports an Occupational Health and Safety (OH&S) weight limitation is set at:

  • Sydney and Melbourne 32kg per piece
  • Brisbane 50kg per piece
  • Auckland and Christchurch 32kg per piece
  • New Caledonia 50kg per piece
  • Nadi and Suva 50kg per piece

 

Freight Rates

To obtain freight rates for inbound cargo on Air Vanuatu Services, please get in touch with your preferred IATA Freight Forwarding Company.

 

Customs Office in Vanuatu

Customs Vila Air-Cargo Shed

Location: Bauer Field Airport
Port Vila
Tel: +678 22566
VoIP: 5007
Email: [email protected]

Customs Vila-International

Location: Bauer field Airport
Port Vila
Tel: +678 23593
VoIP: 5007
Email: [email protected]

Customs Santo Terminal

Location: Pekoa Airport
Santo
Tel: +678 33781
VoIP: 6517/6518
Email: [email protected]

 

Biosecurity Offices in Vanuatu

Port Vila Headquater

Biosecurity Vanuatu
PMB 9086, Tagabe Road, Port Vila.
(678) 33 580 | (678) 23519
[email protected]
(678) 23185

Customs Vila-Internationa

Biosecurity North
P O Box 271, Luganville.
(678) 33818 | (678) 36223
[email protected]