Information for Guests Travelling on Air Vanuatu Domestic Services
Due to the Earthquake hitting Port Vila, all Domestic services between Tuesday 17 December 2024 and Friday 20 December 2024 are cancelled. Guests are asked to not go to the Airport, Port Vila Airport remains closed to all commercial operations.
Air Vanuatu is working closely with the relevant authorities in order o be able to safely resume services.
Due to on going after shocks and power outage in Port Vila our Contact Centre is closed.
We will provide further updates via our website on revised flight schedules.
Commercial Policy for Guests Affected by Flight Cancellations
The following commercial policy will apply to those Guests who are booked and ticketed to travel between Tuesday 17 December 2024 to Tuesday 24 December:
1. Defer their travel to another date - change fees waived
2. Cancel their booking and use their credit for future travel
3. Cancel their booking and ask for full refund - refund fee waived
Air Vanuatu thanks you for your patience in this challenging time.